Effective date: January 25, 2024

This Privacy Policy describes the policies and practices of Urban Ash Cigars & Hookahs ("we," "us," "our," or the "Company") regarding the collection, use, and disclosure of personal information when you visit our website, purchase our products, and book services through our website, including the cigar party bus booking services. We are committed to protecting the privacy and security of your personal information. By using our website and services, you agree to the terms of this Privacy Policy.

Information We Collect

1. Personal Information:

a. For purchasing products: When you place an order, we collect information such as your name, email address, shipping address, billing address, and payment details to process and fulfill your order.

b. For booking services: When you book a cigar party bus or any other services, we collect information such as your name, email address, phone number, event details, and any specific preferences or requirements related to the service.

2. Non-Personal Information:

a. Cookies: We may use cookies and similar technologies to collect non-personal information about your browsing activities on our website. This information may include your IP address, browser type, device information, and other usage data.

Use of Information

1. Personal Information:

a. To process orders: We use your personal information to process and fulfill your purchase orders, including managing payments, delivering products, and providing customer support.

b. To provide booking services: We use your personal information to confirm and manage your bookings, communicate with you regarding your booking details, and ensure a seamless experience during your cigar party bus or other service.

c. To send promotional communications: With your consent, we may send you promotional offers, newsletters, or updates about our products, services, and upcoming events. You can opt-out of these communications at any time by following the unsubscribe instructions provided in the emails or contacting us directly.

2. Non-Personal Information:

a. Website improvement: We use non-personal information, such as data collected through cookies, to analyze trends, track user interactions, optimize our website design, and improve our services.

b. Statistical purposes: We may aggregate non-personal information to generate statistical data, which helps us understand customer preferences, trends, and other commercially relevant insights.

Data Retention and Disclosure

1. Data Retention:

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We will securely dispose of your information once it is no longer needed.

2. Data Disclosure:

We may share your personal information with third-party service providers who assist us in operating our website, fulfilling orders, and providing services. These providers are contractually obligated to use your information only for the purpose of performing the services on our behalf and in compliance with this Privacy Policy. We may also disclose your information if required by law or to protect our legal rights.

Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, please note that no data transmission over the internet or storage system can be 100% secure. Therefore, while we strive to protect your personal information, we cannot guarantee its absolute security.

Third-Party Links

Our website may contain links to third-party websites. This Privacy Policy applies only to our website, and we are not responsible for the privacy practices or content of those third-party websites. We encourage you to review the privacy policies of any such websites before providing any personal information.

Children's Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we may have inadvertently collected personal information from a child, please contact us, and we will promptly remove such information from our records.

Updates to the Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. The latest version will be posted on our website, and the effective date will indicate the most recent revision. Your continued use of our website and services after any modifications to this Privacy Policy will constitute your acknowledgment of the changes and your consent to abide and be bound by the updated policy.

Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy, please contact us at:

Urban Ash Cigars & Hookahs

[Address]

[Email]

[Phone]

Please allow us reasonable time to respond and address your inquiries.

By using our website and services, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy.